This job was posted by https://joblink.maine.gov : For more information, please see: https://joblink.maine.gov/jobs/1048152

SHELTER SECURITY GUARD, HOMELESS SERVICES CENTER (MONDAY-WEDNESDAY, OVERNIGHTS)

Health and Human Services Department Social Services Division - Homeless Services Center.

Full-Time (37.5 hours/week), Permanent Position - The schedule for this position is Monday-Wednesday, 7PM-8AM

This position will handle internal and external security through visual observation at the new Homeless Services Center in the Riverside neighborhood. A successful candidate will be responsible for using shelter protocols to greet facility guests, perform scheduled and random searches during check-in/open hours times and by staff request. The Shelter Security Guard will be responsible for addressing guest or visitor concerns and conflicts, alerting Shelter/General Assistance staff of guests in crisis, assisting in emergency situations, and reporting any suspicious activity. The ideal candidate for this position has a professional disposition and excellent customer service skills. The ability to stay calm and de-escalate crisis situations, the ability to work on their feet for extended periods of time, and the ability to establish and maintain professional boundaries with clients is a must in this position. Applicants should have previous experience with vulnerable populations, experience with incident documentation and related paperwork, experience working as part of a team in a fast-paced, client-focused setting, and demonstrated ability to communicate effectively with diverse community members. Offers of employment are contingent upon the completion of a satisfactory criminal background check. Work 3 days with all the benefits of a full-time position with the City of Portland!

CEBA Union position - Grade 8 - Pay range starting at \$19.02/hour. Additionally, a \$2.00/hour shift differential is paid for all weekend hours and nights after 7PM.

Accepting applications until vacancy is filled.