Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together.

Reporting to the Regional Director, the Senior Practice Manager is responsible for directing the overall operations at multiple practice sites. Partners with the Regional Director and Regional Medical Directors to establish goals including financial, quality, patient satisfaction, employee/provider satisfaction and access goals. Monitors goals regularly to ensure practice is profitable, efficient, and providing quality care. Accountable for goals and objectives related to population health management. Works collaboratively with other Senior Practice Managers to function as one group practice. Manages Practice Managers at practice sites.

Primary Responsibilities:

• Responsible for most productive and efficient provider schedule management at practice sites

• Establishes work procedures and standards to improve efficiency and effectiveness in the office, audits and reinforces standard work procedures

• Accountable for the oversight of daily operations

• In coordination with Regional Director and Regional Medical Directors develops and implements long range plans

• Directs office operations to maximize patient access, provider productivity patient satisfaction, and quality outcomes

• Coordinates staff and provider schedules to ensure proper coverage for quality patient care across the region

• Facilitates the operations of a large group practice virtually and actual practice consolidations

• Manages human resources – hiring, on-boarding, coaching, mentoring and evaluating staff

• Seeks to create a team environment

• Manages change and transitions by anticipating need, developing detailed plans and applying change initiatives to support staff

• Manages, leads, and participates in process improvement initiatives

• Ensures practice compliance with ProHealth policies, procedures and programs

• Actively participates in practice, regional and organizational meetings

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Before applying, please ensure each of these experiences are stated clearly on your resume under each applicable employer entry.

• 3 + years medical practice management experience

• Proven experience successfully managing a team including hiring, on-boarding, coaching and evaluating. Recognizing and developing teams

• Highly proficient in Microsoft Office

Preferred Qualifications:

• Experience with electronic health record, medical terminology, coding and billing

• Knowledge of population health management

• Demonstrated business and analytical/financial skills

• Knowledge of Lean/Six Sigma process improvement tools and techniques

• Solid oral and written communication skill

Connecticut Residents Only: The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.