Love. It’s what makes Subaru, Subaru®. And as a leading auto brand in the US, we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That’s what we call our Subaru Love Promise®.

Primary Responsibilities

Must be able to perform all of these:

• Responsible for managing the Customer Advocacy Department (CAD) project portfolio by:

• Determining resource needs.

• Developing and managing detailed project schedules that account for dependencies between projects.

• Defining project scope, objectives, and deliverables.

• Providing project updates on a consistent basis to various stakeholders.

• Monitoring project progress and making adjustments as necessary.

• Tracking project performance to ensure completion of short- and long-term goals; and

• Continually looking for process improvement opportunities, offering solutions as they arise.

• Makes effective decisions when presented with multiple options for how to progress with the project.

• Serves as a point of contact for teams when multiple units are assigned to the same project to ensure that team actions remain in synergy.

• Communicates with CAD leadership team to keep the project aligned with their goals.

• Identifies project risks or resistance and addresses them by:

• Recognizing and analyzing risk mitigation tactics.

• Integrating change management activities into project plans.

• Supporting the design, development, and delivery of communications; and

• Escalating issues and vulnerabilities to appropriate senior managers and stakeholders.

• Provides analytical support to the CAD organization by:

• Working alongside team members to establish business need for new data.

• Collecting and interpreting data, such as via report generation, and developing potential solutions from this data; and

• Auditing CAD data for accuracy and integrity.

• Oversees project spend against established budgets, ensuring that right cost centers are charged, and that project remains on budget.

• Responds to internal and external project-related inquiries or requests, providing assistance as needed.

Additional Responsibilities

• Initiates and disseminates information in a timely fashion at the appropriate level of detail for the target audience.

  Required Skills and Abilities

• Experience developing and managing to project plans, forecasts, and budgets.

• Ability to present data clearly, concisely, and accurately.

• Excellent verbal and written communication skills.

• Ability to establish and maintain strong relationships. Comfortable working effectively with all levels of the organization and external vendors when necessary.

• Excellent analytical skills and attention to detail.

• Proven ability to solve problems creatively.

• Strong familiarity with project management best practices.

• Excellent time management, planning, and organizational skills; able to multitask.

• Ability to look forward with a holistic approach to the organization.

• Intermediate to advanced computer skills (Word, Excel, PowerPoint).

• Ability to work independently and as part of a team.

• Ability to maintain confidentiality.

Education/Experience Requirements:

• BA/BS with 6 to 8 years of relevant experience

Work Environment

• Hybrid Role: Remote work 2 days per week (After 90 Days Onboarding)

• Required Travel: 10-20%

Compensation:

The recruiting base salary range for this full-time position is $89400 - $95000 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. (M1). In addition to competitive salary, Subaru offers an amazing benefits package that includes:

• Medical, Dental, Vision Plans

• Pension, Profit Sharing, and 401K Match Offerings

• 15 Vacation days, 9 Company Holidays, 5 Floating Holidays, and 5 Sick days

• Tuition Reimbursement Program

• Vehicle Discount Programs

• See our Careers landing page for additional information about our compensation and benefit programs.